University Registrar

East Stroudsburg University is hiring a University Registrar! Located in the beautiful Pocono Mountains of Pennsylvania, ESU’s proximity to New York City and Philadelphia provides convenient access to internships, careers and social activities. Just minutes from campus are the country’s largest water parks, scenic Delaware Water Gap Recreation Area, Appalachian Trail, and other opportunities for recreational fun.

As the University Registrar, you will need to think creatively and be comfortable ensuring the integrity, security, and accuracy of all students academic records. You will be an active member of the Enrollment Services team and will work closely with the Vice President for Enrollment Management to advance strategic enrollment initiatives that support student success and retention. You will thrive in this role if you like combining your higher education or business administration background and your extensive experience overseeing institutions record management system all while collaborating with other departments to optimize functionality for seamless student use. This role will also be leading their team of dedicated professionals to support veteran certification, graduation preparation, and ensure compliance with mandated ordinances. To be successful in this role, the candidate must have strong communication skills, demonstrate a student-centered mindset, and uphold the highest standards of integrity and confidentiality. 

You may have to flex your schedule from time to time based on the needs of the business to be a true University Registrar. When our team shows up for work, they are energized and motivated to succeed – all while being the most crucial piece to keeping the ESU operations humming. 

What Will I Do At ESU? (AKA Essential Duties)

• Provide leadership and strategic direction for all Enrollment Services functions, including Records and Registration, Graduation, and the Veteran Center.
• Supervise and evaluate staff performance, fostering a culture of accountability, continuous improvement, and professional growth.
• Oversee registration services for undergraduate and graduate students.
• Ensure compliance with FERPA, NCAA, PSAC, and other federal, state, and institutional regulations.
• Coordinate the development and distribution of academic catalogs and calendars.
• Analyze enrollment data and trends to inform decision-making and improve service delivery.
• Collaborate with IT and Academic Affairs to ensure data integrity and system functionality.
• Support the resolution of complex student issues related to academic records, registration, and financial aid.
• Demonstrate a high degree of attention to detail with the ability to analyze data, prepare and present material, compile reports, and meet strict deadlines.

What We’re Looking For (AKA Qualifications)

• Master’s degree in higher education administration, student affairs, business administration, or a related field.
• Minimum of 5–7 years of progressively responsible experience in enrollment management, student records, or related areas.
• Demonstrated leadership experience supervising professional staff.
• Knowledge of FERPA and other federal/state regulations impacting higher education.
• Strong data analysis, problem-solving, and organizational skills.
• Valid Drivers License.
• Able to read, write, and comprehend English; able to follow verbal instructions.
• Experience with Word, Excel, Teams required.

What We Offer

• Outstanding benefits package including benefits such as medical from date of hire, retirement contributions, employee wellness program, and paid leave
• Salary: Based on Experience
• Living by the Warrior Code:Accountable for One’s Actions
• Committed to Self-Growth
• Willing to Sacrifice for the Greater Good
• Positive, Honest, and Loyal
• Respectful of the Environment and Community
• Dedicated to Empowering Others

And yes, legal made us spell this out…
Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long’s 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm