Prescott College
Data Interpretation & Application
Technological Knowledge
Prescott College is Arizona’s only private, non-profit, liberal arts university and has regularly been recognized as one of the most innovative colleges in the nation for our various self-directed, interdisciplinary, competency-based programs. Remote position, 32 hours per week
Summary:
Reports to the Director of Admissions in collaboration with the Dean of Student Affairs and Enrollment.
Primary administrator and maintainer of the Admissions CRM (Slate). Responsible for Slate operations
such as: data and communication flows; prospect loads; inquiry management; ticket resolution;
maximization of utilization; training; and report creation/generation.
Essential Duties and Responsibilities:
· Maintain the admissions database (Slate) and maximize its capabilities.
· Oversee yearly cycle prep, training requests, queries, reports, form requests, and operational efficiencies associated with the Slate CRM.
· Develop systems and processes that support the vision and initiatives of the Admissions Department.
· Maintain current and historical enrollment data and information.
· Run ad-hoc reports and perform data queries, as requested.
· Build/maintain scheduled and ad hoc communications campaigns (email/SMS)
· Provide support for Slate based Student Success and Registrar processes as needed (Faculty Advising, Satisfactory Academic Progress, Course Participation Surveys, Transfer Credit Requests, Partnership and Course Only Registration)
· Perform regular systems audits to identify and resolve data integrity issues.
· Build and test imports and integrations. Identify and resolve data integrity issues.
· Identify and resolve issues/tickets.
· Develop dashboards and reports.
· Prepare, and keep up-to-date, operational manuals for end-users and technical documentation.
· Attend training sessions and remain knowledgeable of new features available in the Slate community.
· Collaborate with the Deputy Chief Operating Officer, Registrar, Director of Financial Aid and Director of Institutional Research.
· Provide user management tools to help the Admissions Director ensure that Slate users are completing assigned tasks and properly logging interactions in Slate.
· Train admission staff members and Slate users on operational processes.
· Maintain a Slate User’s Manual for best practices.
Experience and Qualifications:
• Bachelor’s degree in a related field.
• Minimum of two years of experience as a Slate administrator for admissions.
• Experience with data analysis and database management.
• Creative problem-solving skills.
• Excellent customer service, interpersonal and communication skills.
• Ability to critically evaluate information and adhere to business rules.
• Exceptional organizational skills and attention to detail required.
• Ability to adapt to ever-changing tasks and duties.
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