Enrollment Management Services / Records & Registration

University Registrar

The University of North Carolina Greensboro

UNC Greensboro (UNCG), the largest institution of higher education in the Piedmont Triad and one of the most diverse in North Carolina, seeks an experienced and collaborative leader to serve as University Registrar. Reporting directly to the Vice Chancellor for Enrollment Management (VCEM), who reports to the Chancellor, the Registrar will successfully partner across campus to coordinate university-wide registration operations and data management.

UNCG is a public, coeducational, doctoral-granting, residential university and one of the three original institutions of the University of North Carolina System. The University holds two classifications from the Carnegie Foundation for the Advancement of Teaching – as a “doctoral university with higher-research activity” and for deep “community engagement” in its curriculum, outreach, and partnerships. With an enrollment of just over 17,700 students, including almost 3,600 graduate students, students of color make up more than half of the student body. UNCG is considered one of the most diverse universities in the UNC System and is designated an MSI and an Emerging HSI.

The University Registrar oversees a portfolio of responsibilities focusing on advancing student success initiatives, supporting the academic enterprise through strong and collaborative relationships, and promoting the University’s overall mission. The ideal candidate will be a committed and experienced professional who has thrived in complex, highly demanding, fast-paced environments of excellence where expectations for performance and productivity are high. They will be an experienced and forward-looking registrar leader with a record of consensus building, an ability to build sustaining and effective relationships with faculty, staff, students, and University leadership, and a deep familiarity with trends and challenges in the field. Success in this role requires an effective communicator and thought partner with demonstrated experience within a similarly complex higher education setting.

The University Registrar’s Office places service to students and faculty first among its priorities, recognizing these persons as the Office’s primary constituency. The Registrar provides information and actionable data to shape institutional and divisional discussions, trends, policies, processes, and strategic practices in support and advancement of the academic mission. The Registrar oversees and ensures the integrity, security, and maintenance of all student academic records for current and former students and the administration of FERPA protections with associated staff training and systems maintenance. The position provides leadership and oversight to all aspects of the University Registrar’s Office including curriculum management, data integrity, operational efficiency, registration, course scheduling, classroom scheduling and utilization, athletic eligibility for an NCAA Division I program, grade processing, University degree requirements, degree audit and certification, and active ownership and support of the Banner Student Information System. The office provides data for internal and external reporting, assists colleges and departments by furnishing needed data and other services, assists the faculty wherever possible, and renders services to the alumni by providing transcripts and certifications and other records needed.

The Registrar will have two direct reports; a Senior Associate Registrar and an Associate Registrar.
Reporting to the Associate Registrars is a Senior Assistant Registrar and an Assistant Registrar working with a staff of approximately 25 individuals in the areas of: strategic scheduling; records and graduation; enrollment support; transfer articulation; and technology services.

The ideal candidate will bring excellent leadership, vision, customer-service orientation, and technological skills to the Office of the Registrar.
Required experience and skills:
•  A minimum of a master’s degree and five years’ experience as a Registrar or Associate Registrar.
•  Evidence of progressively responsible experience in successful planning, management and administration of a comprehensive registrar’s office.
•  A deep understanding of the registrar environment and of national practices in the field.
•  A strong technical aptitude and experience with analyzing complex data.
•  Proven ability to work with an IT department to drive optimized systems and reporting functionality.
•  A customer-focused mindset with a commitment to high-quality customer service while maintaining compliance with policies.
•  Evidence of solution-oriented and innovative thinking and implementation of wide-scale initiatives.
•  Ability to maintain effective working relationships with all areas of the University and gain consensus through collaboration, discussion, and compromise.
•  Evidence of leading the strategic planning and execution of key initiatives that advance a broad range of divisional and University-wide student success             initiatives as well as critical services that support and advance the academic enterprise.
•  ERP experience (Ellucian Banner preferred).
•  Demonstrated experience in successfully supervising and leading a full-time staff.
•  Demonstrated experience in managing operating budgets.
•  Exceptional knowledge of all appropriate federal and state laws and mandates related to students and academic information (e.g., FERPA, NCAA, and ADA).
•  Ability to provide leadership in the management, security, and storage of academic records; registration; classroom and course scheduling; transfer articulation, including those related to international agreements; degree audits; and student academic support.


Required Documents
1.  Cover Letter
2.  Resume
3.  List of References (current supervisor and previous supervisors are preferred references)

Candidates can apply and submit all required documents electronically at: https://spartantalent.uncg.edu/postings/29245  

UNCG is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please email us at askeeo@uncg.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified prior to the start date.

UNCG participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


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